Systems & Software · AI Receptionist (Voice & Text)
A voice and text AI agent that picks up calls, replies to chats and texts, books appointments, and hands real conversations to your team.
Live demo · coming soon
Soon you'll be able to call our own AI receptionist right from this page. Until then, book a free consultation and we'll walk you through a live call.
Who it's for
Problems we solve
What's included
A natural-sounding voice agent answers every call, in your business's name, on your existing number.
The same agent replies on your website chat, SMS, and WhatsApp, so every channel gets an instant answer.
Books, moves, and cancels appointments straight into your calendar, with confirmations and reminders.
Asks your qualifying questions, then sends a summary to your inbox or CRM, so you only call back the right leads.
If a call is missed or dropped, the caller gets a text within seconds to keep the conversation going.
Urgent or complex calls transfer to your team, with a summary of what the caller already said.
Questions owners ask
These are the questions business owners ask most. Trial and pricing details are set out in your custom quote.
We recommend they do. The greeting can say it's a virtual assistant, in your own words.
Yes. Calls can transfer to your team on request, for urgent issues, or during hours you choose.
It asks again or rephrases. If it still can't help, it takes a message or transfers the call, so no one gets stuck.
It's set up with your services, hours, policies, and FAQs, and it can book straight into your calendar.
Yes. You can read transcripts and listen to recordings, and we adjust its answers when something's off.
Access is limited to your team, and we explain where recordings and transcripts are stored before launch.
Yes. It works with your existing number and connects to common calendars and CRMs.
Our process
Every engagement follows our six-step process. Here's how it works for this service.
We learn what people call about, what you want to ask them, and when a human should take over.
We give it your services, hours, policies, and FAQs, and write its voice and scripts with you.
We link your phone number, calendar, CRM, and inbox, then test with real call scenarios.
We review call transcripts each week and refine answers, so the agent keeps getting better.
Using something else? We recommend tools based on your needs, and we're happy to work with what you already have.
You own everything
No lock-in. If you ever stop working with us, you keep all of it.
Registered in your name, on your account.
The code, design files, photos, and written content we create for you.
Google Business Profile, analytics, and ad accounts stay under your login. We're added as a user.
The CRM we build, its code, and every customer record in it.
We hand over logins, files, and documentation, so the next team can pick up where we left off.
FAQ
The agent sounds natural, but we recommend it says it's a virtual assistant. Callers mostly care that they get a fast, useful answer, and some regions require the disclosure.
Yes. We forward your existing number to the agent, either for every call, after hours only, or when your team doesn't pick up.
It transfers the call to the right person or takes a detailed message, based on rules you set. You get a summary either way.
Yes. It checks real availability, books the slot, and sends the caller a confirmation and reminder.
Yes. The same agent can answer website chat, SMS, and WhatsApp, with the same knowledge and tone as on calls.
Calls can be recorded and transcribed so you can review them. We set this up to follow the consent rules where you and your callers are.
Every project is different. Tell us what you need and we'll put together a custom plan and quote, usually within 24–48 hours.
Every project is different. Tell us what you need and we'll put together a custom plan and quote, usually within 24–48 hours.
Related services
Connect your tools, automate the busywork, and give clients a portal or booking system that runs itself.
Learn more about Business Automations & SystemsA CRM built around how your team actually works: your pipeline, your dashboards, your integrations.
Learn more about Custom CRM DevelopmentFast, custom websites that turn visitors into enquiries, with e-commerce and ongoing care when you need it.
Learn more about Website Design & Development